Privacy Policy

Your privacy matters when you shop with Furniture Deals Inc – furniture store in North York,, Ontario, Canada. This page explains what personal information we collect when you buy beds, mattresses, sofas and dining furniture, how we use and protect it, and your choices.

Our Commitment to Your Privacy

Keeping your personal information secure, and using it only in ways you would expect and in line with the law, is a priority. We collect only what we need to serve you, and limit access to team members who need it for their job.

We keep your personal information only for as long as it is needed for the purpose it was collected, or as the law allows or requires. Only authorised team members who are trained in handling personal information properly may access it.

Information We Collect

To complete a sale and deliver your order, we may collect your name, address, email address and phone number, plus the payment details needed to process your purchase, such as card information provided at checkout.

If you create a website account, we may also collect the username and password linked to it so we can manage your account and orders. When you contact us, we collect the details you give us so we can reply.

How We Use Your Information

We use your information to process your order, arrange payment, book delivery and contact you about your purchase. Delivery is free all over Ontario, within 8 hours, so we may use your address and phone to plan the route and reach you on the day.

We also use your information to run our business, to help with returns within our 7-day return window, and, with your consent, to tell you about products and offers that may interest you.

Sharing Your Information

We do not share your personal information with outside organisations unless we have told you in advance, you have agreed, or the law allows or requires it. Information may be shared only as needed to complete a sale, such as to process payment or arrange delivery.

We use your information only in the manner you consented to, or as the law otherwise allows or requires. Keeping your trust is important to us, and we conduct our business in a way that respects that commitment to your privacy.

Access Accuracy and Corrections

We aim to keep your file complete up to date and accurate. You can ask what personal information we hold about you unless the law prevents sharing it, and tell us about any error so we can correct it promptly.

To make a request, contact us using the details below. Please give your name and contact details and explain what information you are asking about.

Marketing and Opting Out

With your consent or as the law otherwise allows we may send you news about sales promotions and new furniture collections that may suit what you have bought or shown interest in.

You can leave our marketing list anytime. Use the unsubscribe option in any marketing email, or contact us and ask to be removed. If you opt out, you may miss offers we send only to our list.

Delivery Information

When you use our delivery service we collect what we need to get your furniture to you safely. This may include your name, delivery address contact details and any delivery notes you give us, such as building access details.

We use this delivery information only to complete your delivery and to help if there is a question about your order afterwards. Please make sure your address and phone number are correct so delivery is not delayed.

Contact Us

If you have a question about your personal information or how we handle privacy, please contact Furniture Deals Inc directly. There is no separate privacy office, so our store team will help you.

For general questions, please see our FAQs page, and for returns, please read our refund policy. If you are not satisfied with our response, you can also contact the Office of the Privacy Commissioner of Canada.

Furniture Deals Inc

2424 Finch Ave W, Unit 14, North York, ON M9M 2E3, Canada

Phone: +1 647-277-1708

Email: sales@furnituredealsinc.com

Hours: Monday–Sunday 11am–6pm

Thank you for trusting Furniture Deals Inc in North York, Toronto, Ontario, Canada.