Balmain

Exact Standard Canadian Dimensions & Specs

Please review the exact standard physical measurements below to ensure a perfect flush fit with your mattress layout:

Core Structural Specs

*Note: Internal measurements align exactly with Canadian bedding specifications, ensuring your Queen mattress locks into position flush against the side rails with zero edge shifting.

Delivery & Logistics

We partner with premier furniture logistics networks to handle and deliver your flat-pack bed frame safely. Due to the significant scale of the 50-inch tall headboard, every box is thoroughly packed with heavy-weight foam sheets and protective corner layers to isolate the luxury velvet and solid wood frame rails from transit friction.

Assembly Support & Clear Return Policy

While this model does not carry a rigid factory warranty sheet, we stand behind our internal solid wood framing and slatted tracks 100%, offering top-tier customer setup support.

Our Delivery & Assembly Guardrails:

• Step-by-Step Frame Setup Help: If you face any confusion regarding tracking the main solid wood side rails, installing connection plates, or unrolling the slatted grids during setup, let us know. Our team will guide you right through it.
• Missing Assembly Hardware: In case any specific assembly screw, bracket bolt, or slatted pin is missing when you unbox, inform us immediately. We will ship the exact items right away at zero extra cost.
• Final Approval Guardrail: Once the bed frame is fully assembled, slats are secured, and you have checked and approved its condition, returns or exchanges are not accepted.
• Ongoing Support Channels: Post-assembly returns are barred, but our customer care lines remain permanently open for any operational guidance or care queries down the road.

Setup & Brushed Velvet Care Instructions

• Safe Blade-Free Unboxing: High-end brushed velvet fabrics can cut, tear, or scar easily under sharp pressure. Avoid driving utility knives deep into the shipping boxes to protect the pristine Medium Grey headboard cushions underneath.
• Symmetrical Frame Fastening: Before completely cranking down the primary frame corner bolts, verify that the solid wood side rails are perfectly aligned at a precise 90-degree square angle to distribute weight evenly.
• Velvet Maintenance & Pile Grooming: Vacuum the brushed velvet surfaces regularly using a soft fabric brush attachment to pull out dust particles. If the pile develops a pressure mark or flat nap over time, brush it gently with a clothes brush to refresh the velvet sheen.
• Spill Management: For liquid accidental spills, immediately blot the area lightly using a clean dry microfiber towel. Never rub with aggressive circular patterns, and completely avoid bleach or abrasive surface cleaners.